PACT ACT Facts
UPDATE: Due to federal regulations, we cannot ship via USPS. All orders ship via UPS Ground with an adult (21+) signature required.
You may have noticed a few changes while shopping with bsxvapor.com. New Federal Regulations on vapor products were signed into law December 27, 2020. The Preventing Online Sales of E-Cigarettes to Children Act (PACT Act) changed how vapor products can be shipped, and many national carriers no longer deliver them.
Our commitment to our customers remains our #1 priority. We understand these updates are not easy to follow, and we continue to develop solutions for our loyal 21+ customers. We will keep you updated as we expand our network to serve more customers in the future.
Quick Facts
NEW ORDER PROCESS: All shipments require an adult (21+) signature and ID verification at the time of delivery. This means you (or someone also 21+) must be present to sign for the package when the delivery shows up—and must show a government issued photo ID.
- In-stock orders placed by 12:00 PM (PT) on a business day ship the same day, and most orders arrive within 3–5 business days after they ship. We are no longer able to offer overnight or priority shipping through national carriers. You will continue to receive tracking information on your package directly from BSX when your order is in process.
- You may NOT change your delivery address after the order has been placed. If you need to make an update to your order, please reach out to info@bsxvapor.com for help and we can ensure your purchase is fulfilled.
UNABLE TO ORDER? Because of the PACT Act and carrier limitations, some areas may be unable to receive bsxvapor.com shipments. As we continue our expansion, we will keep you updated.
- Due to ID and signature requirements, we cannot ship to P.O. Boxes or APO/FPO/DPO addresses.
- Your state or municipal laws may have changed recently and include bans and prohibitions of certain products in your zip code.
- Need more information? Please feel free to email info@bsxvapor.com and we can give you an update on your zip code status.
Please don't hesitate to reach out to us at info@bsxvapor.com if you have any questions regarding your order, or if you are looking for an alternative to online orders.
Thank you for your support,
The BSX Vapor Team